1、Good Doctors Are Good Communicators【好医生是好的沟通者】

“Being a good listener is critical to being a good doctor,” saysDr. John Madden, an Emergency Physician and Director of the Office of Career Guidance and Student Development at St. George’s University (SGU) School of Medicine. “Patients will tell you what’s wrong if you just let them speak.”

【 圣乔治大学（SGU）医学院职业指导和学生发展办公室主任、急诊医师约翰·马登博士说：“做一个好的倾听者对成为一个好医生至关重要。”“如果你让病人说话，他们会告诉你哪里出了问题”】

"Being a good listener is critical to being a good doctor."

【“做一个好的倾听者是成为一个好医生的关键”】

Physicians often rush to interrupt patients in about seventeen seconds, Dr. Madden explains. But if they’d just sit back and listen to what their patients reveal, they may find the answer they’re looking for. After all, good communication isn’t just for being friendly with patients. It’s also a vital skill for doctors to understand their patients’ concerns and explain a diagnosis

【马登医生解释说，医生通常在大约17秒内就匆忙打断病人。但如果他们只是坐下来听听病人的诉说，他们可能会找到他们一直在寻找的答案。毕竟，良好的沟通不仅仅是为了对病人友好。对医生来说，理解病人的担忧并解释诊断结果也是一项至关重要的技能】.【这是叙事医学非常重要的体现----译者注】

"They should help their patients feel empowered to improve their own health."

【“他们应该让病人感到有能力改善自己的健康”】

Dr. Lisa Doggett agrees that good communication skills are essential. “A doctor should give their patients the time they need and deserve. They should answer questions using language that is clear, without using too much medical terminology. They should be honest, but also offer hope, even when a situation is difficult. And they should help their patients feel empowered to improve their own health,” Dr. Doggett explains.

【Lisa Doggett博士也认为良好的沟通技巧是必不可少的。“医生应该给病人他们需要和应得的时间。他们应该用清晰的语言回答问题，不要使用太多的医学术语。他们应该诚实，但也要给人希望，即使是在困难的情况下。他们应该帮助他们的病人感到有能力改善自己的健康，”道格特博士解释说】

2. Good Doctors Are Organized And Conscientious【好医生是有组织的、有责任心的】

School children are taught from a young age to practice organization in order to be successful in school. And for good reason — one can’t succeed in medicine without presence of mind and being vigilant about details

【为了在学校取得成功，学生们从小就被教导要实践组织能力。这是有充分理由的——一个人如果没有冷静的头脑和对细节的警惕，就不可能在医学上取得成功】.

“A doctor needs to make sure that her patients get recommended screening tests, that their questions are answered, and that patients have a clear plan of action upon leaving her office,” says Dr. Doggett. “She must be vigilant about following up on any tests that are done and communicating those results.”

【 道格特博士说：“医生需要确保她的病人得到推荐的筛查测试，他们的问题得到回答，病人在离开办公室时有一个明确的行动计划。”“她必须保持警惕，跟进所做的任何测试，并传达这些结果”】

3. Good Doctors Make Patients Feel Cared For【好医生让患者感到被照顾】

It doesn’t matter to patients if you were the top of your class, had a perfect GPA in medical school, or landed a prestigious residency. It doesn’t matter if you published award-winning journals or conducted ground-breaking research。

【对病人来说，如果你是班上的尖子，在医学院有一个完美的平均成绩，或者获得了一个著名的住院医生职位，都不重要。你是否发表过获奖的期刊或进行过突破性的研究并不重要】. 

Patients want to feel that they are in good hands. What does it take to be a doctor who patients trust? A good physician knows how to make a patient feel as though they are being cared for, that their concerns are valid, and that they are being heard。

【病人希望感觉到他们得到了很好的照顾。怎样才能成为病人信任的医生？一个好的医生知道如何让病人觉得他们得到了照顾，他们的担心是合理的，他们的意见被倾听了】.

“Patients care more that their doctor actually cares for them than how many papers they've published,” says Dr. Edna Ma. “Caring can be in the form of active listening and asking open-ended questions.”

【 Edna Ma博士说：“患者更关心的是他们的医生实际上关心他们，而不是他们发表了多少论文。”“关心可以表现为积极倾听和提出开放式问题”】

"The patient isn't just a list of medical problems and medications."

【“病人不仅仅是一系列医疗问题和药物”】

She goes on to explain that there are small things you can do to really make a patient feel valued. Things like asking questions about their job or family show them that you’re truly interested in them as a person. “The patient isn't just a list of medical problems and medications,” Dr. Ma says. “Even sitting during the conversation shows the patient they are a priority to the doctor.”

【 她接着解释说，你可以做一些小事来真正让病人感到被重视。问一些关于他们的工作或家庭的问题，这表明你真的对他们感兴趣。马医生说：“病人不仅仅是一个医疗问题和药物的清单。“即使是在谈话过程中坐着，也会向病人表明他们是医生优先考虑的对象”】

Making patients feel cared for is a way of building rapport and establishing good working relationships, another hallmark of a good doctor, Dr. Madden adds。

【马登博士补充说，让病人感到被关心是建立融洽关系和良好工作关系的一种方式，这是好医生的另一个标志】.

4. Good Doctors Are Curious【好医生充满好奇心】

When presented with be fuddling symptoms, a good doctor should allow their inherent curiosity to lead them to an accurate diagnosis, even if it means tapping into resources they don’t usually need to come to a diagnosis。

【当出现令人困惑的症状时，一个好的医生应该让他们内在的好奇心引导他们做出准确的诊断，即使这意味着动用他们通常不需要的资源来做出诊断】.

"A good doctor should be willing to work to figure out what is going on."

【“一个好医生应该愿意努力弄清楚到底是怎么回事”】

“If a patient presents with unusual and worrisome symptoms, a good doctor should be willing to work to figure out what is going on,” Dr. Doggett says. “That may require extra research, reaching out to colleagues, or taking more time to gather a detailed history from the patient.”

【 Doggett博士说：“如果病人表现出不寻常的、令人担忧的症状，一个好的医生应该愿意努力弄清楚到底是怎么回事。”“这可能需要额外的研究，与同事联系，或者花更多的时间从病人那里收集详细的病史”】

A good doctor will take the time to follow their curiosity and uncover the answers for their patient’s sake, rather than rushing to a diagnosis too quickly。

【一个好的医生会花时间跟随他们的好奇心，为他们的病人找到答案，而不是急于诊断】.

“Too many doctors are eager to make a diagnosis and be done with it,” Dr. Doggett says. “This leads to missed and incorrect diagnoses.”

【道格特博士说:“太多的医生急于做出诊断并就此结束”。“这会导致漏诊和错误诊断”】

5. Good Doctors Work Together To Support Patients【好医生齐心协力支持病人】

Just as a doctor needs to practice good communication with their patients, they also need it for relaying information across the health care system. This is especially true for doctors. When a patient goes to the hospital, their primary care physician often doesn’t learn of their visit unless they are informed by the patient or one of their family members

【就像医生需要与病人进行良好的沟通一样，他们也需要在整个医疗保健系统中传递信息。对于医生来说尤其如此。当病人去医院时，他们的初级保健医生通常不知道他们的就诊情况，除非病人或他们的家庭成员通知他们】.

【这一点需要患者的健康档案支持，美国有PHR，中国也已经有dPHR。PHR=Personal Health Record；dPHR=Digitalized PHR】

“A good hospital-based doctor will call or sent a note to the primary care physician to let them know the patient has been admitted,” Dr. Doggett explains. “The primary care doctor should then make an effort to gather hospital records and offer timely follow-up after discharge.” Similarly, a good medical specialist will involve a patient’s primary care doctor in any diagnoses or treatments.

【Doggett博士解释说：“一个好的医院医生会打电话或给初级保健医生发一张纸条，让他们知道病人已经住院了。”“然后，初级保健医生应该努力收集医院记录，并在出院后及时随访。”同样，一个好的医学专家会让病人的初级保健医生参与任何诊断或治疗】 

【美国这个工作，是通过PHR实现患者信息的传递，而中国的患者信息停留在医院内，成为信息孤岛，但我们深信，未来这一状态会因数字科技而改变—译者注】

The best doctors understand that they are not a one-man show, but rather key players on the greater medical team. Being able to work well with others is imperative。

【最好的医生明白，他们不是一个人的表演，而是更大的医疗团队中的关键人物。能够很好地与他人合作是必不可少的】.

6. Good Doctors Advocate For Their Patients【好医生为病人辩护】

Good doctors do whatever it takes to help their patients with whatever their health care needs require. Whether that means helping them navigate the health care system by finding specialists, or acquiring the prescriptions they need, they should be willing to provide that support

【好医生会尽一切可能帮助病人满足他们的医疗需求。无论这意味着通过寻找专家帮助他们在医疗保健系统中导航，还是获得他们需要的处方，他们都应该愿意提供这种支持】.

"A good doctor will be a strong advocate for their patients."

【“一个好医生会是病人的坚定拥护者”】

“A good doctor will be a strong advocate for their patients,” Dr. Doggett says. She describes this as being willing to help patients get a prescription medicine approved, secure an urgent appointment for a test or with a specialist, enroll in a patient assistance program, or access necessary services like home health or physical therapy. The best doctors are willing to go the extra mile for their patients’ well-being.

【Doggett博士说：“一个好医生会是病人的有力拥护者。”她将其描述为愿意帮助患者获得处方药批准，确保紧急检查或与专家预约，参加患者援助计划，或获得必要的服务，如家庭健康或物理治疗。最好的医生愿意为病人的健康付出额外的努力】

7、Good Doctors Have Great Bedside Manner【好医生对病人有很好的态度】

“What separates a good physician from a great one is their bedside manner,” Dr. Madden says. “Physicians should be personable, great listeners, and empathetic to the concerns of their patients. They should not be condescending or arrogant. They should treat others as they want to be treated。

【“区分一个好医生和一个伟大医生的是他们对待病人的态度，”马登博士说。“医生应该风度翩翩，善于倾听，对病人的担忧感同身受。他们不应该居高临下或傲慢自大。他们应该以自己希望被对待的方式对待他人”】.”

"Physicians should be personable, great listeners, and empathetic to the concerns of their patients."

Dr. Doggett believes that a good bedside manner is critical to establishing a trusting relationship between a doctor and their patients. “A good doctor will be professional, kind, and compassionate to everyone, including patients, their families, colleagues, and staff,” she explains。

【Doggett医生认为，良好的对病人态度对于建立医生和病人之间的信任关系至关重要。她解释说：“一个好医生应该是专业的、善良的，对每个人都有同情心，包括病人、他们的家人、同事和员工”】. 

The Makings Of A Good Doctor【一个好医生的素质】

So what makes a good doctor? As you can see, there is no single ingredient. There is no one-size-fits-all approach to being a doctor. But practicing these qualities will help put you on the path to a successful career in medicine, according to Dr. Madden. He recommends medical students finding a mentor in the field who possesses qualities they’d like to emulate in their career。

【那么，怎样才能成为一名好医生呢？正如你所看到的，没有单一的成分。成为一名医生没有放之四海而皆准的方法。但根据Madden博士的说法，实践这些品质将有助于你走上成功的医学事业之路。他建议医学生在该领域找一位导师，这位导师拥有他们想在职业生涯中效仿的品质】.